Metaphorically Speaking
Humans most need help when the complexity of the task with which they are dealing is new, and exceeds their (very low) input limit. Some examples: Money Laundering – Poorly written legislation – limit below which transaction not checked - $10,000, so feed a hundred envelopes through a deposit ATM – a million dollars laundered in 10 minutes. Automated banking (labour-saving) processes, no intelligence. This is legislation, changed at a glacial rate, attempting to thwart a nimble, intelligent adversary, and failing badly. Robodebt – turning legislation into a program – hundreds of thousands of people traumatised, 2 suicides, $1.7 billion reparations. Lies, skulduggery, stacking of board reviewing decisions. Corruption or looking the other way all the way down – a few people risking their careers by speaking out about the “stealing”. Horizon (UK) – turning a specification into a program – thousands traumatised – 13 suicides, 70 wrongly incarcerated, ₤ 1.7 ...
